FAQ

Production and delivery times

As each item is lovingly made to order please allow up to 21 working days for order completion. For UK orders everything is posted Royal Mail first class signed for or Hermes Tracked Delivery and for international orders Royal Mail tracked and signed international. Please allow 1-3 working days for delivery for the UK and 5-7 working days for delivery for international. Please allow extra time for shipping as there may be delays out of our control due to the current Covid-19 Pandemic

Sizing and returns

As every item is custom made, we do not offer returns or exchanges, if you have any sizing queries drop us an email or dm on instagram. All items are in UK sizes 

 

Care

The tops are suitable for use in the water but should be treated with care; chlorine can damage the gems. While the embellishments are secure, each item should be cared for carefully to ensure its longevity. Hand wash in cold water only. Treat it with love and it will love you right back

 

Contact

Contact us via dm on instagram at @groovygemsclothing or email info@groovygemsclothing.com for any enquiries